Shipping policy

Shipping Policy

Last Updated: September 28, 2026

At ROLZOR, we’re committed to getting your order to you safely, quickly, and reliably. ❤️

🚚 1. Order Processing

Orders are typically processed and prepared for shipment within 1–2 business days after the order is successfully placed.

Orders placed on weekends or public holidays may be processed on the next business day.

📦 2. Delivery Time

Estimated delivery times depend on your destination and the shipping service selected at checkout.

Estimated delivery:
1–2 business days for order processing + applicable delivery time.

Delivery estimates are not guaranteed and may be affected by courier delays, weather, public holidays, customs procedures, incorrect addresses, or other circumstances outside our control.

🌍 3. International Shipping

We may offer shipping to selected international destinations.

International orders may be subject to customs duties, taxes, or other charges imposed by the destination country. Where applicable, these charges are the customer's responsibility unless otherwise stated at checkout.

🔎 4. Order Tracking

Once your order has been shipped, you may receive a tracking number by email, SMS, or another available communication method.

You can use the tracking information to follow your shipment until delivery.

🏠 5. Incorrect Shipping Information

Customers are responsible for providing an accurate and complete delivery address, phone number, and other required information.

If an order cannot be delivered because of incorrect or incomplete information provided by the customer, additional shipping charges may apply for reshipment.

📦 6. Delayed or Lost Packages

If your package is delayed, please contact us with your order number and tracking information.

If a package is confirmed as lost by the shipping carrier, we will work with the carrier to investigate the shipment and determine the appropriate resolution.

🚪 7. Delivery Attempts

The courier may make multiple delivery attempts depending on the destination and courier service.

If the recipient is unavailable or refuses delivery, the package may be returned to the sender according to the courier's procedures.

⚠️ 8. Damaged Packages

If your package arrives visibly damaged, please take photographs or video of the package before opening it whenever possible.

If the product inside is damaged, contact us as soon as possible with your order number and supporting photos/videos so we can investigate.

📞 9. Contact Us

For shipping questions or assistance with your order:

ROLZOR
Email: [rolzorsports@gmail.com]
Website: [rolzor.store]

❤️ Our Commitment

Your order matters to us. We work with shipping partners to provide a smooth and reliable delivery experience from the moment you place your order until it reaches your door.

ROLZOR — Move Beyond Limits. 🖤💛